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MBR is proud to be accredited by JCAHO |
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| MBR is proud to be an approved Harvard Pilgrim service provider |
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| MBR is proud to be an approved BCBS service provider |
The Founders
The founders of Mass Bay Respiratory (MBR), having worked for various home care companies for many years, have come up with a very simple philosophy. “Treat each patient as if they are a family member and the rest of the business will take care of itself!” We strive to instill this principal in all our associates from customer service through our medical technicians.
How Are We Different
In addition to having a full range of respiratory services, we also offer a complete line of Durable Medical Equipment (DME). We understand that many of our patients may need assistance with some of the simple tasks around the house that an illness has made more difficult. As an added service MBR offers assistance to all patients, when they return home, through our “Home Aide Service”. This will help a patient feel more comfortable and safe. The home aide makes sure all MBR numbers and information are readily available as well as assist with light chores.
The Extra Mile
MBR will always have a professional driver/technician and Licensed Respiratory Therapist available to assist your patient 7 days a week. We also guarantee a 5-minute response to any request, even after regular business hours. (8:00 a.m. to 5:00 p.m., Monday through Friday) We also provide each of the principal’s cell phone numbers as well as their home telephone numbers should there be an issues that needs further attention.
“Treat each patient as if they are a family member and the rest of the business will take
care of itself!”• Service
• Dependability
• Quality
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